How many rental services does my real estate agency handle per month?
This is a basic and fundamental number for you to know in your real estate agency. If you do not have it registered, you certainly will not be able to know your conversion or identify the following points:Do I have enough appointments?
Where did these calls come from – Which media?
Where did these calls go – Which rental agent?
Was the service provided online, in person or by telephone?
After all, this is the reason for the existence of real estate. If there are no new leases, there are no new contracts to manage, and without this, there is no real estate agency that can sustain itself in the market.
How many visits are made per month?
Visit
Having this data is a huge advantage for a manager, especially if you can separate this by rental agent.
This way you will be able to identify the conversion by stage, that is,of the services you provided (online, telephone or in person), how many were you or your rental agent able to convert into a visit?
Here you have to be aggressive – in the good sense of the word. The algeria telegram data professional must have a more aggressive stance with the client so that he or she visits the properties he or she is interested in. Even though technology has made this part much easier, since the client has access to photos and a lot of information (if not all of it), it is very difficult for the client to close a deal without visiting the property first.
I can say that in 99.9% (my guess) of rentals carried out, there was, necessarily, an in-person visit by the client to the property of interest, before renting.
360º Videos
In addition to the website and photos, a technology that has come to help a lot is the virtual visit or the 360º tour. This tool makes life easier for the client, allowing them to “visit properties without leaving home”. We will know what the impact of this technology will be soon, as we are already seeing some real estate agencies moving towards this, but here is my opinion of what could happen. The client will be very satisfied, as they will be able to save time by visiting only the properties they like (and nobody has time to spare these days). With this, the number of property visits per client will drop significantly, as they have already done this virtually. However, the quality of the visit and the client who is at this stage will increase absurdly, considering that they are already decided and “qualified”, increasing the chances of this visit being converted into an offer.
What is the opinion of these visits? –Are the clients happy with my captures?
What is the opinion of these visits?
Can you measure the opinion of each client after visiting each property? Having this information is a major competitive advantage, as it will allow you to provide accurate feedback to your landlord client: what clients are saying about the property is no longer the real estate agency's opinion, but rather the market's. The second point is to be able to direct your acquisition strategy, as you will have at your fingertips what the client likes and what they don't like.
How many proposals can I get per month?
proposal
If you identified during the visit that the client did not like the property, don't even think about them making an offer. But let's now talk about the client who liked the property. They will probably make you an offer.
The lease proposal involves:
Price
Contractual term
Line of business or number of people who will reside in the property
Some possible discounts and negotiations inherent to the contract
Rental guarantee
In addition, of course, to a rigorous registration analysis. At this stage, it is worth noting that the more agile and less bureaucratic the real estate agency is, the BETTER! Better for the client who is renting and better for the real estate agency that will make more rentals in a shorter period of time.
During the proposal stage, the client may back out, the owner may not accept the proposal, the client's registration may be rejected, etc. However, the important thing is to measure and know that your rental agents are prepared and trained to obtain the client's proposal and information. Without this, there will certainly be no rental. This is another stage where you can monitor where your bottleneck is and why you are losing rentals.
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